Frequently Asked Questions
Everything you need to know about Snowfeet* products and service.
What exactly are Snowfeet* and how do they work?
Snowfeet* are a revolutionary hybrid between skis and skates. They attach directly to your winter shoes or snowboard boots with adjustable bindings, allowing you to glide on snow just as you would skate on ice.
What kind of footwear should I use with Snowfeet*?
We recommend using waterproof winter shoes or snowboard boots that provide fixed ankle support. The bindings are highly adjustable and fit most standard sizes.
How long does shipping take and do you ship worldwide?
Yes, we ship globally. Standard shipping typically takes 3-7 business days within the US and EU, while international shipping to other regions may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original, unused condition for a full refund or exchange.
Are Snowfeet* difficult to learn for beginners?
Learning to use Snowfeet* is very intuitive, especially for those who have experience with ice skating or inline skating. Most users become comfortable on the slopes within a single session.
Do I need special wax or maintenance for my Snowfeet*?
To ensure the best gliding experience, we recommend applying liquid wax to the base periodically. The metal edges can be sharpened using a standard ski edge sharpener if they become dull.